FAQ

How does the coffee subscription service work?

Our coffee subscription service allows you to receive freshly roasted coffee delivered to your doorstep on a recurring basis. Simply choose your preferred coffee, select your delivery frequency, and we'll take care of the rest!

Can I customize my coffee subscription?

Absolutely! You can customize your subscription by selecting your preferred coffee type, roast level, grind size, and quantity. We want to ensure you receive coffee that perfectly matches your taste preferences.

How often will I receive coffee deliveries?

You can choose from weekly, bi-weekly, or monthly delivery options, depending on your consumption needs and preferences.

Is there a minimum commitment or can I cancel anytime?

There's no minimum commitment, and you can cancel or modify your subscription anytime without any hassle. We believe in providing flexibility and convenience to our customers.

Can I skip a delivery if needed?

Yes, you have the option to skip a delivery if needed. Simply log in to your account and manage your subscription settings accordingly.

How fresh is the coffee you deliver?

We take pride in delivering the freshest coffee possible. Our beans are roasted to order and shipped directly to you, ensuring that you experience the full flavor and aroma with every cup.

Do you offer a satisfaction guarantee?

Yes, we stand behind the quality of our coffee. If you're not completely satisfied with your subscription, simply reach out to our customer support team, and we'll make it right.

What payment methods do you accept for subscriptions?

We accept all major credit cards, as well as PayPal, for subscription payments. Rest assured that your payment information is secure and encrypted for your peace of mind.

How do I manage my subscription account?

Managing your subscription account is simple. Just log in to your account on our website and navigate to the "Subscriptions" section. From there, you can update your payment information, shipping address, and subscription settings with ease.

What if I want to change my subscription preferences?

You can easily update your subscription preferences at any time through your account dashboard. Whether you want to change your delivery frequency, update your coffee selection, or adjust your quantity, it's all just a few clicks away.

Cannot find what you are looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please contact us at Contact Us